MotorSport Vision, the UK’s largest motor racing circuit operator owning Brands Hatch, Cadwell Park, Donington Park, Oulton Park, Snetterton and Bedford Autodrome, is currently seeking a motivated and hardworking individual to join the team at Snetterton motor racing circuit.
BAR SUPERVISOR
Bar Supervisor Duties and Responsibilities
- To be commercially aware in order to continuously drive the business forward
- be responsible for planning menus, preparing the meals our clients in the evening
- To be proactive in maximising sales and generating revenue
- To input new ideas for the development of (and operation of) a new programme of late season and winter events such as festive lunches and dinners or other corporate functions
- To be an effective communicator with guests/clients and at all levels of the venue
- To compile required statistics/reports
- To assist the Catering Manager in the control of wage costs in line with budgetary requirements
- To support the Catering Manager in the implementing and/or following of procedures concerning recording of stock movements e.g. correct charging of items, billing
- To ensure security, functionality and proper handling of company property in the department
- To ensure stock items behind the bars are always within expiry date
- To oversee cash and stock control consistently according to company policy
- To ensure guest drinks are prepared and served according to company standards
- To ensure accurate stock-takes are carried out according to company policy
- To be involved in the setting of service and quality standards, and to monitor and strive for their achievement
- To monitor, anticipate and react to customer needs consistently to ensure maximum guest satisfaction
- To pay attention to detail in all aspects of the customer journey
- To take prompt action to resolve complaints according to company policy
- To build positive relationships with clients/guests to ensure customer satisfaction
- To ensure high standards of cleanliness throughout the bars
- To lead team by example
- To coach individual team members to develop their skills and maximise performance
- To give clear direction and guidelines to team members
- To assist in the resolution of performance problems as necessary and in line with company policy
- To motivate and be proactive in encouraging team commitment and spirit
- To delegate and manage distribution of workload effectively
- To communicate effectively through various methods such as regular briefings/meetings and individual discussions
- To ensure appearance 0f team members is according to company policy
- To share ideas and problems with the team and encourage their input in helping make decisions where possible
- To ensure rotas and timesheets are compiled accurately and according to legal requirements
- To supervise the team in a fair, consistent and responsible way
- To communicate effectively with, and cooperate/ assist other departments at all levels when necessary
- To attend meetings as required
- To handle cash and keys responsibly and according to company policy
- To assist the Catering Manager in the smooth running of the department
- To assist in ensuring that the department complies with all statutory and legal requirements, including fire, Health and Safety, licensing and employment
- To have clear working knowledge of all company policies and operate within them at all times
- To ensure staff awareness of relevant company policies
- To undertake any other duties as and when required by Senior Management
Due to the nature of the business, the successful candidate will need to have a flexible approach to working hours and be willing to work evenings and weekends.
Salary will be commensurate with qualifications and experience, please include salary expectations within your application.
Unternehmen / Organisation:
Snetterton