Automotive Sales

Automobile Salesperson Job Responsibilities & Duties:

Sells automobiles by understanding and demonstrating characteristics, capabilities, and features; developing and qualifying buyers; closing sales.
Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
Provides sales management information by completing reports.
Updates job knowledge by participating in educational opportunities; reading professional publications.
Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Maintain CRM follow up process , load all customers in CRM

RESPONSIBILITIES

  • Greets all customers in a warm, sincere, and helpful manner
  • Handles customer complaints or escalates when necessary
  • Accomplishes maintenance and organization mission by completing related results as needed
  • Attends all staff meetings, trainings, and educational classes as required
  • Coordinates and works with coworkers and team members
  • Follows all safety and security procedures
  • Performs other duties as assigned
  • Updates job knowledge by participating in educational opportunities and reading technical publications

QUALIFICATIONS

  • Vehicle knowledge a must
  • Able to deal with confidential information appropriately
  • Able to safely operate motor vehicles in tight and small spaces
  • Able to work independently with minimal supervision
  • Dedication to punctuality and attendance is vital
  • Great attitude and a willingness to be a team player
  • High level of professionalism
  • Able to drive both automatic and standard-transmission vehicles
  • Valid driver's license
  • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
  • Proficient computer and internet skills

BENEFITS

  • Dental Insurance
  • Medical Insurance
  • Vision Insurance
  • 401(k)
  • Paid Sick Leave