Application Support Engineer

The Software Application Engineer supports our Motorsports clients with application support and development of PME-created software applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Candidate will work in a team environment with responsibilities including, but are not limited to, the following items:

  • Act as the liaison between PME Software Development Team and customer.
  • Provide customer application support for PME created database software application and motorsports competition service tools.
  • Work with customer to design and develop customer-specific software functionality.
  • Assist customer in development of customizations to PME products via API based development.
  • Responsible for test validation of new software tools prior to release of application to the client.
  • Work with customer to determine how best to apply software application to customer’s processes and use-cases and assist in the delivery of the appropriate prototypes to address customer’s need in a timely manner.
  • Work with PME Software Development Team to develop and release customer specific software functionality.
  • Help customer to develop and implement processes to effectively and efficiently utilize software applications.
  • Interface and support customer through on-site visits, phone calls, and emails.
  • Set up, manage, and run project meetings with customer.
  • Provide status updates to customer.
  • Provide software training to customer.
  • Participate in all Software Engineering team meetings, training, and team building activities as relevant to the job.

ESSENTIAL KNOWLEDGE & SKILLS:
Required Education and Training:

  • Degree in STEM field or equivalent experience
  • Experience writing custom software using mostly Microsoft technologies
  • Experience in working in a collaborative team environment with members in multiple locations

Required Specialized Knowledge and Skills:

  • Very good Interpersonal, verbal, and writing skills
  • Good analytical and organizational skills
  • Software development experience
  • Willingness to learn and stay current with software development technologies

Preferred Specialized Knowledge and Skills:

  • C# / MS SQL / Angular
  • Motorsports background
  • Software Management Platform experience (JIRA)Work Environment/Physical Demands:
  • Limited amounts of travel may be required

Pratt and Miller Engineering is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.