Application Development Engineer

Reporting to:               Head of Application & Development

Number of Reports:     0

Contract Type:            Full time, permanent

The Purpose of this role is:

As a key member to the DMC team you will assist in the identification and enablement of current and potential customers. You will understand the commercial opportunity for each customer and work with them to maximise their additive manufacturing uptake where appropriate. While communicating with any customer your prime approach is from an engineering problem solving strategy however, you must always be aware of commercial terms to ensure profitability in the short, medium, and long term. You will ensure all quotes are completed to timescales

The Key Responsibilities of this role are:

  • Develop new opportunities within various sector industries, developing customer’s knowledge of AM and its capabilities.
  • With assistance of operations, process customer quotes from initial enquiry to completion rapidly, and obtaining quotations for sub-contract work
  • Monitor all customer interactions and projects
  • Project Management of complex production work, liaising with operations team and communicating project status to customers
  • Develop customers awareness of DMC’s widening services, including post processing and new materials
  • Obtain feedback from customers
  • Customer data management through a CRM system
  • Providing sales forecasting data when appropriate
  • Preparation of customer data for printing. This may include minor/major fixing and post processing considerations.

To be successful in the role you will need:

Key Skills:

  • A strong passion for additive manufacturing/new technologies is desired, demonstrable by either personal projects and or prior work experience.
  • A good understanding of materials and manufacturing processes.
  • You will be technically minded with a keen eye for detail
  • Competent within MS Office
  • Impeccable time management and highly organised
  • Understand the importance of KPI-driven performances
  • Able to adhere to routine procedures and can take full responsibility for your own actions Are an ambitious individual, able to think outside the box and provide process improvement input as we continuously seek to improve product quality and production flow.
  • Positive approach with a can do attitude
  • Team player with great social and communication skills
  • Able to adhere to routing procedures and can take full responsibility for your own actions
  • Impeccable time management and highly organised

Experience and Qualifications:

  • Currently working towards or have already achieved a 2:1 within one of the following subjects; Product design Industrial design HNC in Engineering or above Obtained 1-2 years’ experience within a fast paced manufacturing environment.
  • Positive approach with a can do approach
  • Experience in a technical engineering/manufacturing environment

About us:

The Digital Manufacturing Centre (DMC) is a sector-agnostic production facility with a focus on engineering-led solutions. Harnessing the power of data and connectivity throughout its process chain, the DMC leverages the latest metal and polymer additive manufacturing (AM) technologies to address customer challenges.

We are always on the lookout for talented staff to work closely with our customers – delivering digital AM solutions for pioneering businesses in the aerospace, space, defence, automotive, motorsport, medical, marine and industrial sectors.

Benefits:

We invest heavily in our staff and offer a competitive salary and benefits package along with the opportunity to develop within the business:

  • 25 days annual leave
  • Flexible working
  • Additional paid leave to attend life events (for example a child’s sports day)
  • Pool table
  • Company events
  • Referral scheme