Overview
We are a specialist online motorsport ticketing & experiences agency embarking on an exciting journey to grow our company. We are expanding our existing ticketing business to reach out to international customers and create unique travel experiences.
This role is suitable for a fantastic candidate to take ownership of a number of our event accounts and manage the bookings, online content, and supplier relationships to maximise their performance.
Main Duties
This position manages the entire life cycle of the event from a booking agency perspective. Therefore, the role will be most suited to a candidate who is able to excel in administration, account management, and marketing. Duties include:
- Assigned responsibility for a select number of events
- Working with international venues and suppliers to build great relationships
- Setting-up and maintaining products on online shop
- Managing customer bookings and placing orders with suppliers
- Processing invoices
- Identifying and creating new sales opportunities
- Monitoring monthly sales and stock reports to accurately forecast revenue creating opportunities
- Identifying and implementing opportunities to improve operational, service, and sales performance
- Helping to fulfil and dispatch customer bookings
- Any other adhoc tasks as relevant to the company
Key Attributes
We have a friendly and relaxed working environment so personality is important. This must be matched with the dedication and attitude to perform to the very highest of standards.
Essential
- A positive, enthusiastic, and motivated individual that always looks to deliver beyond expectations
- Excellent written/email communication skills - able to communicate and write content in a clear, well-written, friendly, and professional style
- Excellent oral/telephone communication skills - able to communicate in a polite, patient, friendly, and professional manner
- A high level of accuracy with impeccable attention to detail
- Well-organised and able to effectively manage multiple tasks
- An intuitive, methodical approach to completing tasks
- A creative and ambitious person that always looks to find opportunities for improvement
- Able to undertake adhoc tasks and work independently
- Educated to minimum A-level standard (Grade B or above in GCSE English Literature or Language)
Desirable
- Educated to degree standard
- Experience with ticketing software